Customers pick a time from your real calendar, on your website, in a chat or by text. Reminders go out on their own so fewer people forget, and moving a visit doesn’t take a phone call.
What’s included
Online booking on your site and by chat or text, with reminders
“Booking one appointment takes three calls and two voicemails.”
“People want to book at 11 p.m., and we’re closed.”
“We lose a slot every time someone forgets and doesn’t show.”
“Customers call to move their appointment while I’m in the middle of another one.”
“Our booking page is buried, and nobody can find it on a phone.”
“Reminders go out late, or only when someone at the desk remembers.”
What we set up
We build on the booking tool you already have, or help you pick one. The AI part is simple: it understands “Can I come in Thursday after work?” and offers real open times.
One calendar behind every way to book
A “Book” button that’s easy to tap on a phone, a chat that can offer times, and text replies that book too. All of them write to the same calendar.
Your real calendar, connected
We connect to the tool you use, for example Google Calendar, Square Appointments or Calendly, so nobody gets double-booked.
Your rules, built in
How long each service takes, breaks between visits, which staff member does what, how far ahead people can book and your cutoff for same-day visits.
Reminders that go out on their own
A confirmation right away and reminders before the visit, by text or email, with a one-tap way to confirm or change.
Rescheduling without a phone call
Customers move or cancel within your rules, and the freed-up slot opens for someone else.
Answers before the visit
People ask how to get there and where to park, what to bring, how long it takes. We put the answers in the confirmation and in the chat.
A note for every change
New booking, cancellation or move: you or your staff get a short note, so the day holds no surprises.
How it works
1
Map how you book today
1–2 days
We go over your services and how long each one takes, plus who does what and your house rules. We also check which booking tool you have and what it can connect to.
2
Connect and set the rules
3–7 days
We link the calendar and set up each way to book. Then we write the confirmation and reminder messages in your voice.
3
Test with real bookings
2–3 days
We book test appointments on phones and laptops, the way your customers would. Then we move them and cancel them. After that, you try it too.
4
Go live and fine-tune
2–4 weeks
Booking goes live on your site, and we add the booking link to your Google Business Profile. For the first weeks we watch bookings and no-shows and adjust the reminder timing.
Fewer no-shows, without nagging
Most no-shows aren’t rude, they’re forgetful. A few friendly messages at the right time help. So does an easy way to reschedule, which turns a missed visit into a new time on your calendar.
Confirm right away
The moment someone books, they get the time, the address and a link to change it. That first message sets the tone.
Remind at the right moment
Often a day before, and again a few hours before for morning visits. We set the timing to fit your business, not a default.
Make changing easy
When rescheduling takes one tap, people move their visit instead of skipping it, and the slot goes back on your calendar.
Texts only with a yes
Reminder texts go to customers who agreed to get texts when they booked. Every text says how to stop, and a reply of STOP ends them.
Deposits, if your tool offers them
Some booking tools can take a deposit or keep a card on file for no-show fees. We’ll set it up if you want it, and you decide the policy.
A Book button on Google
Some booking tools also connect to Reserve with Google, which can put a Book button on your Google listing. We’ll tell you honestly whether yours can.
What it costs
Starting at$1,200
Plus from $100/month
The starting price covers setup: we connect your calendar and add the booking button and chat. We also add your rules and write the confirmation and reminder messages. All of it is tested before launch. A monthly fee covers care and changes, and texting fees depend on how many reminders you send.
We usually build on what you already use, for example Google Calendar, Square Appointments or Calendly. If you don’t have one yet, we’ll help you choose one that fits how you book and what you charge, and that can take deposits if you need them.
Can customers book an appointment by text?
Yes. A customer can text your business number, ask for a time in their own words and get real openings back. Before any texts go out, we register your number for business texting with the phone carriers.
Do appointment reminders really reduce no-shows?
Reminders help the people who simply forgot. We can’t promise a number, but we track your no-shows before and after, so you can see the difference for yourself.
Can it handle different service lengths and staff?
Yes. A haircut and a color can have different lengths, and so can a quick estimate and a full visit. Each service gets its own staff and its own breaks in between.
Can customers book from Google?
Often, yes. We add your booking link to your Google Business Profile, and if your booking tool works with Reserve with Google, a Book button can appear on your listing. Our Reserve with Google page explains who qualifies.
Do I need a new website for online booking?
No. We add booking to the site you have. If your site is hard to use on a phone we’ll tell you, but booking can go live either way.
What if someone books the wrong service or time?
Your rules stop most of that, like no same-day bookings if you don’t want them and no slots that are too short. You also get a note for every booking, so you can reach out if something looks off.
Get a free website review
Send us your website address. We’ll look at it the way your customers do and tell you, in plain English, what to fix first.
