Some of your customers use screen readers, zoom in or can’t use a mouse. We check your website against the WCAG 2.2 AA guidelines and fix the problems in the site itself. Then we help you keep it that way.
What’s included
WCAG 2.2 AA audit and ranked fix list, then real fixes
“We got a demand letter about our website and don’t know where to start.”
“A customer told us they couldn’t book an appointment with a screen reader.”
“Someone sold us an accessibility widget, and we’re not sure it does anything.”
“I keep hearing that New York businesses get sued over their websites. Are we at risk?”
“Our forms don’t work with a keyboard, and errors show up only as red borders.”
“We want to do the right thing, but we don’t know what “WCAG” means.”
What we do
An accessible website is one people with disabilities can use: people who are blind or have low vision, who are deaf or hard of hearing, who can’t use a mouse, or who need things said plainly. We find the barriers and remove them.
A real audit
We test your key pages and tasks, like booking, ordering or contacting you, against WCAG 2.2 AA. Automated tools go first, then we check by hand.
Testing the way your visitors browse
Keyboard only, screen readers, zoom up to 200 percent and phones. Automated scanners catch only part of the problems, so hands-on checks matter.
A fix list in plain English
Every issue with where it is, who it affects, how serious it is and how to fix it, ordered so the worst barriers go first.
Fixes in the site itself
We fix the code and the content, and the design too. That means things like image descriptions and labels on form fields, color contrast, headings, keyboard focus, captions.
An accessibility statement
A page that says what standard you aim for and what you’ve done so far. It also tells people how to report a problem or get help another way.
Retesting and regular checks
We retest after the fixes and can check the site on a schedule, because a new page or plugin can bring barriers back. So can new photos.
Training for whoever edits the site
How to describe images and use headings properly, and which colors are easy to read, so new content stays accessible.
How it works
1
Choose what to test
1–2 days
We pick the pages and tasks that matter most, such as your home page and services, plus the contact form and any booking or checkout.
2
Audit
1–2 weeks
Automated scans plus manual testing with a keyboard and screen readers. You get a report and a ranked fix list.
3
Fix
2–6 weeks
We fix issues in order of impact, or work alongside your own developer if you have one.
4
Retest and publish
About 1 week
We retest the fixes and publish your accessibility statement. Then we suggest a schedule for regular checks.
Audit, fixes, statement, upkeep
Accessibility comes in four steps, and the last one keeps repeating. Here’s what each involves, and why we don’t sell shortcuts.
An audit against WCAG 2.2 AA
WCAG are the Web Content Accessibility Guidelines from the W3C, the group that sets web standards. Version 2.2, published in 2023, added checks like buttons big enough to tap and logins that don’t depend on solving puzzles.
Real fixes
We change the site itself, so it works with the tools people already use. That might be a screen reader or voice control, or just the keyboard.
An accessibility statement
A public page with your commitment and any known limits. It gives people a way to reach a real person for help.
Ongoing checks
Quick checks after site changes, plus a fuller review on a schedule you choose.
Why we don’t sell overlays
Overlays are widgets that add a toolbar or try to repair a site automatically. They don’t fix the code underneath and can get in the way of screen readers. In 2025 the Federal Trade Commission fined one overlay maker for claiming its tool could make any website compliant. So we fix the site itself.
This page is general information, not legal advice. No audit or fix can promise you’ll never receive a demand letter. If you’ve received one, talk to a lawyer, and we can work alongside them on the technical side.
What it costs
Starting at$1,500
Audit; fixes quoted after the audit
The starting price covers the audit: testing your key pages and tasks against WCAG 2.2 AA, and a ranked fix list. Fixes are quoted after the audit, once we know what needs work.
The Department of Justice has said that businesses open to the public must make their websites accessible to people with disabilities. There’s still no federal rule setting a specific technical standard for private businesses. So courts and settlements usually point to WCAG. This is general information, not legal advice.
What is WCAG 2.2 AA?
WCAG 2.2 is the current version of the Web Content Accessibility Guidelines, published by the W3C in October 2023. Level AA is the middle level and the one most often used as the target for business websites. It covers things like contrast, keyboard use, form labels and captions.
Will an accessibility overlay or widget make my site compliant?
No. An overlay sits on top of your site and doesn’t fix the code underneath, and many screen reader users find overlays get in their way. Sites with overlays have still been sued. Real accessibility comes from fixing the site.
Are New York businesses being sued over their websites?
Yes. In 2025, New York’s federal courts saw more website accessibility lawsuits than any other state’s, according to a count by the law firm Seyfarth Shaw. Online stores are the most common target, but restaurants and other local businesses are sued too.
How long does an accessibility audit take?
For a typical business site, the audit takes one to two weeks. Fixes then take two to six weeks, depending on how many issues we find and what platform the site runs on.
Can you promise we won’t get sued?
No one can honestly promise that. What a real audit and real fixes do is remove the barriers people actually run into and give you a record of the work. If you’re worried about a specific claim, please talk to a lawyer.
Do you make PDFs and videos accessible too?
Yes, if they’re part of your site. Menus and forms posted as PDFs are a common barrier, so we often suggest turning them into regular web pages. Videos need captions, and we can add them.
Is your own website accessible?
We hold our own site to WCAG 2.2 AA and test it the same way we test yours. Our accessibility statement explains how to tell us if something doesn’t work for you.
Get a free website review
Send us your website address. We’ll look at it the way your customers do and tell you, in plain English, what to fix first.
